Effective Date: 01/04/25
At GoTax, your privacy matters — and not just because the law says so. We genuinely care about keeping your personal and financial details under lock and key.
This Privacy Policy explains how GoTax and our trusty sidekick app, Deduction Grabber, collect, use, store, and share your information. If you use our website or app, this policy applies to you.
We’re GoTax — Aussie tax return specialists, bookkeeping simplifiers, and champions of not overpaying the ATO. Our stable of services includes:
GoTax Online – Australia's easiest online tax return platform
Deduction Grabber App – A smart expense tracker that keeps your deductions organised for tax time
We only collect what we need to do our job — nothing sneaky, nothing shady.
When you use GoTax or Deduction Grabber, we may collect:
Personal info – name, email, phone number, address, TFN (when required for lodging returns)
Income and business data – so we can do your tax properly
Expense records – from Deduction Grabber: categories, amounts, receipts, and notes
Device and usage data – to improve performance and squash bugs
Deduction Grabber helps you track your expenses and receipts so you don’t miss a single deduction come tax time.
Here’s what the app does:
Allows you to input, store, and categorise expenses
Uploads receipts via camera or file upload (only with your permission)
Saves data securely either on your device or in our encrypted cloud
Optionally syncs with your GoTax account for seamless tax return prep
App Permissions Required:
Camera access – only if you choose to snap receipts
Storage access – to save and retrieve your files locally
Third-Party Tools Used:
We may use trusted tools such as Firebase for analytics and crash reporting — all data is anonymised and used solely to improve app functionality.
We use your info to:
Lodge accurate tax returns
Help you stay organised for tax time
Improve our website and app experience
Send you updates (you can opt out anytime)
Meet legal obligations — we're accountants, after all
We retain your tax and deduction records for five (5) years, in line with Australian Tax Office requirements. After that, we securely delete or anonymise the data unless you tell us otherwise.
We do not sell your info. Ever. But we may share it with:
The ATO or other government bodies (when necessary and with your consent)
Third-party providers who help us host, secure, and maintain our systems
Legal authorities, if we’re required to under the law
You can:
Access and update your details via your GoTax account
Request a copy of the data we hold on you
Ask us to delete your data (unless we need to keep it for legal reasons)
Opt out of communications and marketing messages anytime
We use top-tier security, including encryption, secure servers, and strict access protocols to protect your data. No cowboys here — just well-behaved tech.
Your data may be stored in Australian or internationally-based secure cloud services. All storage complies with Australian privacy law, and our providers are GDPR-compliant where applicable.
Our website uses cookies to make things smoother and smarter. You can disable them in your browser settings, but be warned — some features may go walkabout.
GoTax and Deduction Grabber aren’t designed for kids under 16. If you're underage and obsessed with taxes — impressive, but you’ll need a grown-up.
If we update our Privacy Policy, we’ll post it on our site and notify you via the app or email (if it's a major update). Keep an eye on this page occasionally.
Need help? Want your data deleted? Just want to chat about deductions?
Email: admin@gotax.com.au
Phone: +61 7 3881 3029
Website: https://www.gotax.com.au/
For any further queries, please reach out—we're happy to assist!