Let’s be real — anyone can say they’re good at tax…
But here at GoTax, we let the people talk. And by “people,” we mean Aussie taxpayers of all stripes — from side-hustling small business owners and ABN freelancers, to everyday workers lodging their individual returns for a sweet refund.
They’ve all got something to say — and spoiler alert: it’s mostly glowing.
So scroll through the love, the laughs, and the tax return success stories to see why GoTax has a 4.9⭐ rating (yep, it’s real).
When you’re ready, we’ll be here — no jargon, no stress, just great tax returns.
easy as to use
Simple for a dummy like me.
It's so easy
Easy, Quick and Cheap
thanks for making so easy and not hard to understand.
All good All good
Not too bad generally easy. - Truck Driver
So friendly and easy to understand the way things were explained to me. Not much of a computer person and find them quite daunting
I have the honor to found this as it's so helpful and I hope they will help me to lodge my tax return.
Great service overall....
Was fairly easy
So easy to use.Takes 5 minutes only.Had my return in under 2 weeks...best company for online returns.
Excellent Tool
Easy to use thank you
Thank you for your fun quirky website and quick response with help in the chatbox and on the phone.
Great having help available, just to click on and ask a question. - Administrator
Very easy - Sales Assistant
Thank you for making it super easy for a not so intelligent person like me haha :P - Bartender
Amazing!
amazing
Absolutely wonderful makes doing tax a breeze Thankyou south Highly recommend
Thankyou. Very quick and easy and understandable during the whole process
Great!
Quick and easy access
Wow. So easy so quick. Tax time is now no time policy
So easy to do all done in 20 minutes.
nice and easy to use
My first time with GoTax and using online Tax Return submission, very helpful and useful explanations from staff regarding deductions, expenses and their website. Someone always answers the phone, which in the age of online digitisation is a huge plus.
Really helpful. Appreciate the service.
Lyndell was excellent. Thank you for all your help
Makes Tax Fun !!!!
Best online tax refund service i have ever used! And easy.
Very helpful. - Tyre Fitter
Was very helpful
Had a excellent service for filing my tax returns.
Sensational program and service
Great simple to use website - Salesperson
Quick and easy will definitely recommend to others.
Easy to use, and also prompted or reminded me of other expenses in the period that i would not have normal thought of or claimed. in the past Thanks
Legendary
Such a great experience I'm back for another round, thanks GoTax. You're dorky humour kept me going through the boring bits and when I stopped to have a break from it, you sent enough reminders for me to get back to filling in the boxes.
Nice program
Gotax it’s good it we’ll answer me straight away
Easy to use!
Thankyou for all your help!!!
I find it easy to navigate and was able to call for help twice - Easy Peasy! - Receptionist
Awesome easy to use
The best online tool for individuals and professionals to claim tax .easy to use
While processing my return I had to ask for help on a few things, Lyndall responded so quickly each time and was super helpful. I will be using go tax next year too!
So far so good!!!
Thank you
Great service, superb
Good service
Very easy. Great
Very simple and fast services
So much more easier to follow than going through MyGov ATO!
First time filing taxes made it easy to understand
What I love, is that if you’re stuck on something, you can ask the live chat and they answer straight away. Great place to do tax, so easy!
i think gotax is real and it help
Quick and easy to use online. - Wholesaler
Great company. Great to deal with
I am a first time tax returner. So as a first timer I don't know much about tax, but this website was easy to use and understand. I am happy my tax is done and all first timers should use this website!!
easy to use thank you
Good.
Easy to use and fun
Very professional experience
reasonably straight forward and online help was helpfull
Get my return done in minutes
Amazing website for people like me who do not have more knowledge regarding Australian tax. Thank you gotax.com.au
great
Good and easy
You were awesome. - Tyre Fitter
Great. - Chef
It's easy and simple. Thanks. - Hotel/Motel Cleaner
This was a easy online service for myself recommend to anyone cheers
Quick and easy - Fast Food Cook
The team answer questions so amazingly and promptly i think i will use this site moving forward.
So simple, quick and easy!! Love it!!
Go Tax made everything so easy and was very afordable thankyou
I'm 18 and found this super helpful to lodge my tax return. Free and easy to understand, just how it should be.
Great system
pretty easy for my first time
Easy to use thanks
Choice team and app
Good
Very fast
Excellent!
Love this program. - Sales and Marketing Manager
Very simple process - Chef
IT WAS A PLEASURE TO DO THE TAX WITH WE WILL BEING ARE TAX WITH YOU NEXT YEAR HAVE A NICE DAY,.
It was a good experience.
Great
Very patient when dealing with someone new into the country. Friendly staff and great value for money.
Great
Really easy to use!
It was very easy to use.
Very helpful - Tyre Fitter
So easy
Amazing Experience and super helpful staff
Well designed, easy to use site. Have recommended to many friends. - Sales and Marketing Manager
Awesome
One of the easiest returns I have lodged, look forward to using it again in the future.
Simple as - Storeperson
Easy to use
Didn't know one could do their tax this way! Saved me money so thanks,
Amazing. 10/10 will use again. - Hardware Technician
Easy to use thanks for your help. I will recommend to my colleagues at work to do their tax
first time here
Lyndall was extremely helpful and so sweet!! If I could give 10 stars, I would!! :)
Easy as to use
Very formally behaved
Amazing for a first time tax returner like myself!
first time getting a big refund
Easiest Tax return lodgment I have ever done. Thank you!
I use to do tax through etax but it didn't really make sense and i usually just repeated the previous years info.
Twas super easy to use and navigate
great service easy to talk to
EASY HASSLE FREE TAX
So easy and self explanatory
This is my first time with Gotax, but easy and fast to claim. Thanks
Easy to work with thanks
Fantastic service. Easy to use. They giude u the whole way and make it thoroughly enjoyable
It was fast easy
Hi, Just letting you know I really liked your software to enter my details :-) It was indeed more 'fun' than the H&R and etax interfaces I have used in past years! Whilst my return isn't overly complicated, I must say gotax was the easiest, quickest and clearest interface of these by far! So thank you very much for that... It's great to finally be on a path to catch up all my older returns. On that, please can you lodge this, my 2019 return, as soon as possible. Then, hopefully it comes back from the ATO pretty quick before the big end of year rush starts, and I can then immediately and quickly enter my 2020, 21 22 and 23 returns through yourselves :-) Thanks again for the great service you are providing, looking forward to getting all my catchup returns submitted with yourselves :-) Much appreciated, Cheers, Carl.
Smooth process. Very helpful and systematic.
Too easy!
All pretty straight forward. - Chef
Lyndall was such a fantastic help throughout the whole process. Will use again next time! - Child Care Worker
First time doing my tax return. It was made very quick and easy through this page. - Boilermaker
Straight forward and easy to navigate - Office Manager
That was amazing! Appreciate the time you guys made for the questions I had!
Legend! - Fast Food Manager
You made it so easy and informative. Thank you!!!
The process way easy, I understood it, it was good.
My tax return is higher
Easiest way to do tax - Welder
Thanks to the lady that helped me over the phone :-) - Public Servant
Staff is very helpful. - Shop Assistant
Easy to use will use again
Awesome service. Easy instructions and the accountant was very helpful. Thanks Gotax. - Aged Care Nurse
Brilliant
Great service will definitely use again. - Retail Assistant
Education
Great
Great having help available, just to click on and ask a question.
It was great thankyou so much. - Grocery Store Manager
Easy as 123
User friendly, very easy to use. - Insurance Consultant/Clerk
Awesome and easy to complete! Usually tax returns are daunting to me!
It was great and fast.
Easy
Really easy to use
Very easy to use and easy to understand!
"Very good. I shop around before deciding to use Gotax"
The website really helpful especially for us for the first time submission.
Great online tax return! Easy to use with no complications.
Great and easy
Awesome cheers
Uber
Very easy to complete
Very good service
AMAZING! - Financial Planner
its was really good to use.
You guys are awesome.
So far so good. - Florist
EASY TO FOLLOW - Factory Worker
Very easy to use
Yeah I like using gotax I never have a problem receiving my tax and they are very helpful if you make a mistake and helping you buy the phone
Go tax a great service thanks
SO SIMPLE!!! THANKS!!!
Best app for Tax Returns
Terrific customer help!
Good service
It is easy and convenient - Cleaner
Yes very good
I really like to use this app for my tax
Very useful
First time using it - I got interested due to the "Tax Virgins" statement where it said first-timers got their tax return done for free. I wasn't certain if this was those doing their first ever return or first return with GoTax. At the end I was told I'd need to pay the fee so I assume that it's for those doing their first ever tax
Love using Go Tax so easy !!!
I had to teach myself to read and write later on in life and I don't understand tax at all, but with Gotax I could just do it myself. It was very very easy and If I can do it, anyone can do it. It was absolutely brilliant, I'll definitely be using it again. Aged Care Worker
Awesome. Thanks a lot, my first time doing tax return made easy. Thanks. - Tow Truck Driver
This is so easy to follow and use I will use this next year
I actually love the process! We will like to bring you more people to do the tax!
Will use again in the future as My Gov app kept crashing!
Super easy
It seems like its going good so far
Easy to use
great
Great experience
Great! - Sales Assistant
Quick and easy to use. I have recommended GoTax to other people as well now.
Awesome accountants an will definitely be back next year!
Thank you its pretty straight forward
I am happy to get my tax return trough gotax.com
Enjoyed using this site.
I'm new and it's so good I couldn't ask for anything better than this
I was unsure what things are claimable The system educates/ provides me with informative choices to allow for a more informed decision. I became educated and gained an increased awareness on items they can claim. System works to support the user and encourage claimable items
Staff help was fantastic
very good
You make it so simple - thanks guys