Let’s be real — anyone can say they’re good at tax…
But here at GoTax, we let the people talk. And by “people,” we mean Aussie taxpayers of all stripes — from side-hustling small business owners and ABN freelancers, to everyday workers lodging their individual returns for a sweet refund.
They’ve all got something to say — and spoiler alert: it’s mostly glowing.
So scroll through the love, the laughs, and the tax return success stories to see why GoTax has a 4.9⭐ rating (yep, it’s real).
When you’re ready, we’ll be here — no jargon, no stress, just great tax returns.
User friendly, very easy to use. - Insurance Consultant/Clerk
Had a excellent service for filing my tax returns.
I was unsure what things are claimable The system educates/ provides me with informative choices to allow for a more informed decision. I became educated and gained an increased awareness on items they can claim. System works to support the user and encourage claimable items
Easy to use thank you
I found the tax return pretty good. Especially the zone offsets. Normally I use etax but Gotax was way easier.
Really easy to use!
Easy as thanks
Good job!
Easy
SIMPLE EASY FUN! YOU GUYS ALWAYS GET ME THE BEST REFUND! THANKS SO MUCH GOTAX TEAM!
Good service
Great system
Thank you for your fun quirky website and quick response with help in the chatbox and on the phone.
Yes very good
Simple as - Storeperson
reasonably straight forward and online help was helpfull
Didn't know one could do their tax this way! Saved me money so thanks,
Staff is very helpful. - Shop Assistant
its was really good to use.
Such a great experience I'm back for another round, thanks GoTax. You're dorky humour kept me going through the boring bits and when I stopped to have a break from it, you sent enough reminders for me to get back to filling in the boxes.
Got a bit confused with the pension section but otherwise a GREAT experience, best self-lodging I've ever been able to do, thank you. - Dental Assistant
easy to use thank you
First time doing my tax return. It was made very quick and easy through this page. - Boilermaker
Awesome easy to use
Thank you for simplifying tax - Security Guard
It was great thankyou so much. - Grocery Store Manager
Excellent!
You made it so easy and informative. Thank you!!!
Amazing!! easy to use - Salesperson
Very easy to use - Thanks. - Storeperson
Easy to work with thanks
Good
So friendly and easy to understand the way things were explained to me. Not much of a computer person and find them quite daunting
It is easy and convenient - Cleaner
Enjoyed using this site.
So simple, quick and easy!! Love it!!
Not too bad generally easy. - Truck Driver
Wow. So easy so quick. Tax time is now no time policy
I actually love the process! We will like to bring you more people to do the tax!
The system was simple
While processing my return I had to ask for help on a few things, Lyndall responded so quickly each time and was super helpful. I will be using go tax next year too!
Such a great program quick efficient and help is On hand as you need it Great work team. Very happy with outcome
Only part I found hard was Medicare. I'm not even sure I have done it correctly.
Awesome service. Easy instructions and the accountant was very helpful. Thanks Gotax. - Aged Care Nurse
Will use again in the future as My Gov app kept crashing!
Easy and quick! Thanks
Thanks for making this dreadful task less annoying and more fun.
All pretty straight forward. - Chef
Awesome - Checkout Operator
Awesome cheers
Amazing. 10/10 will use again. - Hardware Technician
So easy to use.Takes 5 minutes only.Had my return in under 2 weeks...best company for online returns.
Great!
Very easy - Sales Assistant
It's so easy
Great
Happy
Makes Tax Fun !!!!
Great company. Great to deal with
great service easy to talk to
I have the honor to found this as it's so helpful and I hope they will help me to lodge my tax return.
Good.
First time using it - I got interested due to the "Tax Virgins" statement where it said first-timers got their tax return done for free. I wasn't certain if this was those doing their first ever return or first return with GoTax. At the end I was told I'd need to pay the fee so I assume that it's for those doing their first ever tax
its easy to use and the customer service is good. - IT Support Manager
Simple to use Love the brain
Great service
Awesome accountants an will definitely be back next year!
Quick and easy to use. I have recommended GoTax to other people as well now.
Go tax a great service thanks
Great! - Sales Assistant
Great
Absolutely wonderful makes doing tax a breeze Thankyou south Highly recommend
Terrific customer help!
The website really helpful especially for us for the first time submission.
I would be pleased about this
Amazing
Excellent Tool
All good
Brilliant
great
Easiest way to do tax - Welder
Thank you Gotax my experience has been hassle free and a easy process. Highly recommend.
It's easy and simple. Thanks. - Hotel/Motel Cleaner
Easy to use and quick
This was the easiest and best online tax I've ever used. Thank you no stress at all
Easy to use
Really easy to use
Lyndell was excellent. Thank you for all your help
I had to teach myself to read and write later on in life and I don't understand tax at all, but with Gotax I could just do it myself. It was very very easy and If I can do it, anyone can do it. It was absolutely brilliant, I'll definitely be using it again. Aged Care Worker
i think gotax is real and it help
I am happy to get my tax return trough gotax.com
Well designed, easy to use site. Have recommended to many friends. - Sales and Marketing Manager
Very helpful - Tyre Fitter
It seems like its going good so far
AMAZING! - Financial Planner
Being able to complete 5 years worth of tax returns in around 15 minutes is a game changer. This service is unbelievable value and I wish I had discovered this years ago.
Straight forward and easy to navigate - Office Manager
Amazing for a first time tax returner like myself!
Good
EASY HASSLE FREE TAX
So easy to do all done in 20 minutes.
super easy, thank you would have had no clue how to do my rental property without the help haha
Easy, Quick and Cheap
Twas super easy to use and navigate
first time getting a big refund
Great simple to use website - Salesperson
Awesome. Thanks a lot, my first time doing tax return made easy. Thanks. - Tow Truck Driver
Smooth process. Very helpful and systematic.
Thank you Gotax for a smooth user-friendly interface. Never thought filing tax returns would be so easy. Very happy and satisfied and definitely recommend to my friends and colleagues. Special thanks to "Lyndall" for her constant support and guidance. Being first-timer, I was very nervous to do it myself and she was very patient and answered all my queries. Thank you "Lyndall" :-) Cheers !!
Super easy
It was fast easy
A friend referred me too go tax best decision I made.
All good All good
Thank you its pretty straight forward
One of the easiest returns I have lodged, look forward to using it again in the future.
Yeah I like using gotax I never have a problem receiving my tax and they are very helpful if you make a mistake and helping you buy the phone
Very simple and fast services
Very good
What I love, is that if you’re stuck on something, you can ask the live chat and they answer straight away. Great place to do tax, so easy!
Well done
Very professional experience
Great
Makes it so much easier. - Fibreglasser
Very easy to use and very quick responses.
So far so good. - Florist
Easy as
Gotax it’s good it we’ll answer me straight away
My first time with GoTax and using online Tax Return submission, very helpful and useful explanations from staff regarding deductions, expenses and their website. Someone always answers the phone, which in the age of online digitisation is a huge plus.
lyndall was great help
It really helps me thank you so much
Very approachable
Quick and easy will definitely recommend to others.
Love it! Makes tax time simple & fun :) - Retail Goods Buyer
Easy to use thanks for your help. I will recommend to my colleagues at work to do their tax
Very good service
Legend! - Fast Food Manager
I really like to use this app for my tax
IT WAS A PLEASURE TO DO THE TAX WITH WE WILL BEING ARE TAX WITH YOU NEXT YEAR HAVE A NICE DAY,.
Best app for Tax Returns
"Very good. I shop around before deciding to use Gotax"
Choice team and app
Easy as 123
Was fairly easy
Very simple process - Chef
Never though tax filling is so simple
This was a easy online service for myself recommend to anyone cheers
Love using Go Tax so easy !!!
Very patient when dealing with someone new into the country. Friendly staff and great value for money.
Staff help was fantastic
Was very helpful
Great experience
The best online tool for individuals and professionals to claim tax .easy to use
Thankyou for all your help!!!
Very easy. Great
Great. - Chef
It was surprisingly easy to fill out.
Education
I had to do my tax for the first time so I went searching for tax agents and GoTax came up. To be honest, I found it really easy to use. I would definitely use them again.
I find it easy to navigate and was able to call for help twice - Easy Peasy! - Receptionist
It was great and fast.
Go Tax made everything so easy and was very afordable thankyou
Easy to use, and also prompted or reminded me of other expenses in the period that i would not have normal thought of or claimed. in the past Thanks
very good
Great System & Easy to use
Uber
really easy to use with a bit of humor along the way
Thankyou. Very quick and easy and understandable during the whole process
Very formally behaved
Very easy to use
Quick and easy to use online. - Wholesaler
Thank you
great people helped me it was easy and awesome
First time using this tax hopefully b good to come back
Very useful
You guys are awesome.
Very helpful. - Tyre Fitter
That was the most fun I've ever had lodging my tax return (I'm serious!) Easy to follow, I enjoyed the fun quirks to each step, and it was super simple to understand. Thank you to the Go Tax team, I'll be using your online service again next tax season! - Security Guard
You make it so simple - thanks guys
Great having help available, just to click on and ask a question. - Administrator
Easy to use!
So easy. Thank yous
First time filing taxes made it easy to understand
Made it easy with the team to chat to on the chat box
This is so easy to follow and use I will use this next year
I am a first time tax returner. So as a first timer I don't know much about tax, but this website was easy to use and understand. I am happy my tax is done and all first timers should use this website!!
I use to do tax through etax but it didn't really make sense and i usually just repeated the previous years info.
Great tax return process
Thankyou And good and fast service
I'm 18 and found this super helpful to lodge my tax return. Free and easy to understand, just how it should be.
Amazing!
Easy to use. - Cabinet Maker
first time here
It's been a pleasure to use this app it's good
This is my first time with Gotax, but easy and fast to claim. Thanks
Very easy to use and easy to understand!
Good
Great service, superb
Great service will definitely use again. - Retail Assistant
Easy to use
Amazing Experience and super helpful staff