Let’s be real — anyone can say they’re good at tax…
But here at GoTax, we let the people talk. And by “people,” we mean Aussie taxpayers of all stripes — from side-hustling small business owners and ABN freelancers, to everyday workers lodging their individual returns for a sweet refund.
They’ve all got something to say — and spoiler alert: it’s mostly glowing.
So scroll through the love, the laughs, and the tax return success stories to see why GoTax has a 4.9⭐ rating (yep, it’s real).
When you’re ready, we’ll be here — no jargon, no stress, just great tax returns.
Choice team and app
So far so good!!!
Awesome. Thanks a lot, my first time doing tax return made easy. Thanks. - Tow Truck Driver
Very easy Tax return
Not too bad generally easy. - Truck Driver
Good
Great
Awesome cheers
Thank you its pretty straight forward
The website really helpful especially for us for the first time submission.
Go Tax made everything so easy and was very afordable thankyou
Love it! Makes tax time simple & fun :) - Retail Goods Buyer
Easy to use!
I had to do my tax for the first time so I went searching for tax agents and GoTax came up. To be honest, I found it really easy to use. I would definitely use them again.
Really helpful. Appreciate the service.
Very easy to use and very quick responses.
Easy to use and fun
Simple as - Storeperson
Thankyou. Very quick and easy and understandable during the whole process
Very easy - Sales Assistant
It was great and fast.
I found the tax return pretty good. Especially the zone offsets. Normally I use etax but Gotax was way easier.
IT WAS A PLEASURE TO DO THE TAX WITH WE WILL BEING ARE TAX WITH YOU NEXT YEAR HAVE A NICE DAY,.
It is easy and convenient - Cleaner
"Very good. I shop around before deciding to use Gotax"
Easy
While processing my return I had to ask for help on a few things, Lyndall responded so quickly each time and was super helpful. I will be using go tax next year too!
You guys are awesome.
I would be pleased about this
Good service
Well designed, easy to use site. Have recommended to many friends. - Sales and Marketing Manager
The process way easy, I understood it, it was good.
Great tax return process
User friendly, very easy to use. - Insurance Consultant/Clerk
Made it easy with the team to chat to on the chat box
Very good
Amazing for a first time tax returner like myself!
great
very good
Very professional experience
Really easy to use!
Good
Easy to use
Was fairly easy
Amazing. 10/10 will use again. - Hardware Technician
Great company. Great to deal with
AMAZING! - Financial Planner
Very easy to use - Thanks. - Storeperson
Yeah I like using gotax I never have a problem receiving my tax and they are very helpful if you make a mistake and helping you buy the phone
Very fast
Awesome accountants an will definitely be back next year!
Such a great experience I'm back for another round, thanks GoTax. You're dorky humour kept me going through the boring bits and when I stopped to have a break from it, you sent enough reminders for me to get back to filling in the boxes.
So friendly and easy to understand the way things were explained to me. Not much of a computer person and find them quite daunting
Easy as 123
Easy to follow. Great. - Enrolled Nurse
Good.
Easy to use
Simple for a dummy like me.
love GoTax helpful & easy to use
Being able to complete 5 years worth of tax returns in around 15 minutes is a game changer. This service is unbelievable value and I wish I had discovered this years ago.
You make it so simple - thanks guys
Good and easy
Good job!
Very easy to complete
Quick and easy to use online. - Wholesaler
Happy
Quick and Easy!!
easy and great. thank you
This was a easy online service for myself recommend to anyone cheers
Twas super easy to use and navigate
i think gotax is real and it help
It's easy and simple. Thanks. - Hotel/Motel Cleaner
SO SIMPLE!!! THANKS!!!
Excellent Tool
Makes Tax Fun !!!!
Got a bit confused with the pension section but otherwise a GREAT experience, best self-lodging I've ever been able to do, thank you. - Dental Assistant
Great! - Sales Assistant
Very good and easy to use!
So easy and self explanatory
Education
It was very easy to use.
Thank you Gotax my experience has been hassle free and a easy process. Highly recommend.
Very quick and easy - Construction Project Manager
Wow. So easy so quick. Tax time is now no time policy
Great
Very patient when dealing with someone new into the country. Friendly staff and great value for money.
Well done
The system was simple
Great and easy
first time getting a big refund
It's so easy! - Retail Assistant
Thank you for making it super easy for a not so intelligent person like me haha :P - Bartender
Quick and easy will definitely recommend to others.
Super easy
First time using it - I got interested due to the "Tax Virgins" statement where it said first-timers got their tax return done for free. I wasn't certain if this was those doing their first ever return or first return with GoTax. At the end I was told I'd need to pay the fee so I assume that it's for those doing their first ever tax
Very easy. Great
Very helpful - Tyre Fitter
So far so good. - Florist
Great service overall....
Thanks to the lady that helped me over the phone :-) - Public Servant
Staff is very helpful. - Shop Assistant
Easiest Tax return lodgment I have ever done. Thank you!
Great. - Chef
Thank you
Amazing!
Legendary
Uber
great
One of the easiest returns I have lodged, look forward to using it again in the future.
All good All good
Great!
pretty easy for my first time
All pretty straight forward. - Chef
So much more easier to follow than going through MyGov ATO!
It's so easy
Excellent service
Great service, superb
First time doing my tax return. It was made very quick and easy through this page. - Boilermaker
I'm new and it's so good I couldn't ask for anything better than this
Hi, Just letting you know I really liked your software to enter my details :-) It was indeed more 'fun' than the H&R and etax interfaces I have used in past years! Whilst my return isn't overly complicated, I must say gotax was the easiest, quickest and clearest interface of these by far! So thank you very much for that... It's great to finally be on a path to catch up all my older returns. On that, please can you lodge this, my 2019 return, as soon as possible. Then, hopefully it comes back from the ATO pretty quick before the big end of year rush starts, and I can then immediately and quickly enter my 2020, 21 22 and 23 returns through yourselves :-) Thanks again for the great service you are providing, looking forward to getting all my catchup returns submitted with yourselves :-) Much appreciated, Cheers, Carl.
It's really good to have tax returns.
It was fast easy
Easy as to use
Such a great program quick efficient and help is On hand as you need it Great work team. Very happy with outcome
That was the most fun I've ever had lodging my tax return (I'm serious!) Easy to follow, I enjoyed the fun quirks to each step, and it was super simple to understand. Thank you to the Go Tax team, I'll be using your online service again next tax season! - Security Guard
It's been a pleasure to use this app it's good
Gotax it’s good it we’ll answer me straight away
Great service will definitely use again. - Retail Assistant
The best online tool for individuals and professionals to claim tax .easy to use
I find it easy to navigate and was able to call for help twice - Easy Peasy! - Receptionist
You were awesome. - Tyre Fitter
I have the honor to found this as it's so helpful and I hope they will help me to lodge my tax return.
Excellent!
Thank you. So easy - Fitness Instructor
EASY TO FOLLOW - Factory Worker
Legend! - Fast Food Manager
All good
I am happy to get my tax return trough gotax.com
nice and easy to use
Get my return done in minutes
Best app for Tax Returns
The team answer questions so amazingly and promptly i think i will use this site moving forward.
Very formally behaved
This is so easy to follow and use I will use this next year
Never though tax filling is so simple
So easy. Thank yous
Too easy!
Great
I actually love the process! We will like to bring you more people to do the tax!
What I love, is that if you’re stuck on something, you can ask the live chat and they answer straight away. Great place to do tax, so easy!
Amazing
First time filing taxes made it easy to understand
Amazing!! easy to use - Salesperson
Lyndell was excellent. Thank you for all your help
Nice program
It was surprisingly easy to fill out.
Awesome easy to use
I am a first time tax returner. So as a first timer I don't know much about tax, but this website was easy to use and understand. I am happy my tax is done and all first timers should use this website!!
Very easy to use and easy to understand!
amazing
I was unsure what things are claimable The system educates/ provides me with informative choices to allow for a more informed decision. I became educated and gained an increased awareness on items they can claim. System works to support the user and encourage claimable items
So simple, quick and easy!! Love it!!
Was very helpful
Terrific customer help!
really easy to use with a bit of humor along the way
Very easy to use
This was the easiest and best online tax I've ever used. Thank you no stress at all
It seems like its going good so far
reasonably straight forward and online help was helpfull
This is my first time with Gotax, but easy and fast to claim. Thanks
Easiest way to do tax - Welder
Smooth process. Very helpful and systematic.
My first time with GoTax and using online Tax Return submission, very helpful and useful explanations from staff regarding deductions, expenses and their website. Someone always answers the phone, which in the age of online digitisation is a huge plus.
Amazing Experience and super helpful staff
Yes very good
Didn't know one could do their tax this way! Saved me money so thanks,
Easy to work with thanks
Easy, Quick and Cheap
Great having help available, just to click on and ask a question. - Administrator
Straight forward and easy to navigate - Office Manager
Great simple to use website - Salesperson
Easy and quick! Thanks
Great
Really easy to use
EASY HASSLE FREE TAX
This made a subject like taxation a bit fun to do.
first time here
Thank you for your fun quirky website and quick response with help in the chatbox and on the phone.
Quick and easy - Fast Food Cook
Best online tax refund service i have ever used! And easy.
Awesome service. Easy instructions and the accountant was very helpful. Thanks Gotax. - Aged Care Nurse
its was really good to use.
Enjoyed using this site.
Brilliant
Easy to use thanks
First time using this tax hopefully b good to come back
It really helps me thank you so much
So easy to use.Takes 5 minutes only.Had my return in under 2 weeks...best company for online returns.
Very easy to use being a newbie
Easy to use, and also prompted or reminded me of other expenses in the period that i would not have normal thought of or claimed. in the past Thanks