Let’s be real — anyone can say they’re good at tax…
But here at GoTax, we let the people talk. And by “people,” we mean Aussie taxpayers of all stripes — from side-hustling small business owners and ABN freelancers, to everyday workers lodging their individual returns for a sweet refund.
They’ve all got something to say — and spoiler alert: it’s mostly glowing.
So scroll through the love, the laughs, and the tax return success stories to see why GoTax has a 4.9⭐ rating (yep, it’s real).
When you’re ready, we’ll be here — no jargon, no stress, just great tax returns.
Not too bad generally easy. - Truck Driver
Very formally behaved
You make it so simple - thanks guys
Quick and Easy!!
Such a great program quick efficient and help is On hand as you need it Great work team. Very happy with outcome
Very easy Tax return
Really easy to use!
Thanks for making this dreadful task less annoying and more fun.
Easy as thanks
Very helpful. - Tyre Fitter
Will use again in the future as My Gov app kept crashing!
EASY HASSLE FREE TAX
Smooth process. Very helpful and systematic.
i think gotax is real and it help
Very easy to use - Thanks. - Storeperson
Good
Easy to use thank you
Great service overall....
I use to do tax through etax but it didn't really make sense and i usually just repeated the previous years info.
It's so easy
I actually love the process! We will like to bring you more people to do the tax!
It seems like its going good so far
Really helpful. Appreciate the service.
The best online tool for individuals and professionals to claim tax .easy to use
So much more easier to follow than going through MyGov ATO!
its easy to use and the customer service is good. - IT Support Manager
Makes it so much easier. - Fibreglasser
Terrific customer help!
Legend! - Fast Food Manager
Good.
good experience
Great online tax return! Easy to use with no complications.
easy to use thank you
Quick and easy will definitely recommend to others.
I found the tax return pretty good. Especially the zone offsets. Normally I use etax but Gotax was way easier.
Happy
Lyndall was such a fantastic help throughout the whole process. Will use again next time! - Child Care Worker
Amazing Experience and super helpful staff
Such a great experience I'm back for another round, thanks GoTax. You're dorky humour kept me going through the boring bits and when I stopped to have a break from it, you sent enough reminders for me to get back to filling in the boxes.
super easy, thank you would have had no clue how to do my rental property without the help haha
Great
Great service will definitely use again. - Retail Assistant
"Very good. I shop around before deciding to use Gotax"
Great service, superb
You were awesome. - Tyre Fitter
Easy as
Yeah I like using gotax I never have a problem receiving my tax and they are very helpful if you make a mistake and helping you buy the phone
Go Tax made everything so easy and was very afordable thankyou
It was fast easy
One of the easiest returns I have lodged, look forward to using it again in the future.
Makes Tax Fun !!!!
nice and easy to use
The website really helpful especially for us for the first time submission.
Best online tax refund service i have ever used! And easy.
I am happy to get my tax return trough gotax.com
Nice program
Awesome service. Easy instructions and the accountant was very helpful. Thanks Gotax. - Aged Care Nurse
I was unsure what things are claimable The system educates/ provides me with informative choices to allow for a more informed decision. I became educated and gained an increased awareness on items they can claim. System works to support the user and encourage claimable items
lyndall was great help
What I love, is that if you’re stuck on something, you can ask the live chat and they answer straight away. Great place to do tax, so easy!
A friend referred me too go tax best decision I made.
Choice team and app
It's really good to have tax returns.
first time getting a big refund
Thank you for making it super easy for a not so intelligent person like me haha :P - Bartender
Thanks to the lady that helped me over the phone :-) - Public Servant
great
Made it easy with the team to chat to on the chat box
Easiest way to do tax - Welder
really easy to use with a bit of humor along the way
Love it! Makes tax time simple & fun :) - Retail Goods Buyer
Great service
Very easy - Sales Assistant
very good
Great company. Great to deal with
Very easy to use
Go tax a great service thanks
Easy
Quick and easy access
Very good service
Got a bit confused with the pension section but otherwise a GREAT experience, best self-lodging I've ever been able to do, thank you. - Dental Assistant
Enjoyed using this site.
Thank you
Only part I found hard was Medicare. I'm not even sure I have done it correctly.
Never though tax filling is so simple
So easy and self explanatory
While processing my return I had to ask for help on a few things, Lyndall responded so quickly each time and was super helpful. I will be using go tax next year too!
So easy. Thank yous
Awesome and easy to complete! Usually tax returns are daunting to me!
Great and easy
The process way easy, I understood it, it was good.
Was very helpful
Great
Awesome cheers
Very simple and fast services
great service easy to talk to
My first time with GoTax and using online Tax Return submission, very helpful and useful explanations from staff regarding deductions, expenses and their website. Someone always answers the phone, which in the age of online digitisation is a huge plus.
Easy to use
Easy to use and fun
Love this program. - Sales and Marketing Manager
Very good and easy to use!
It really helps me thank you so much
Fantastic service. Easy to use. They giude u the whole way and make it thoroughly enjoyable
Love using Go Tax so easy !!!
Excellent Tool
You guys are awesome.
So easy
So easy to do all done in 20 minutes.
I really like to use this app for my tax
Easiest Tax return lodgment I have ever done. Thank you!
Staff is very helpful. - Shop Assistant
It was surprisingly easy to fill out.
Is all good
Easy, Quick and Cheap
I find it easy to navigate and was able to call for help twice - Easy Peasy! - Receptionist
Quick and easy to use. I have recommended GoTax to other people as well now.
great people helped me it was easy and awesome
It's been a pleasure to use this app it's good
Good
It's so easy! - Retail Assistant
Thank you Gotax for a smooth user-friendly interface. Never thought filing tax returns would be so easy. Very happy and satisfied and definitely recommend to my friends and colleagues. Special thanks to "Lyndall" for her constant support and guidance. Being first-timer, I was very nervous to do it myself and she was very patient and answered all my queries. Thank you "Lyndall" :-) Cheers !!
Simple for a dummy like me.
My tax return is higher
Simple as - Storeperson
I had to do my tax for the first time so I went searching for tax agents and GoTax came up. To be honest, I found it really easy to use. I would definitely use them again.
First time using this tax hopefully b good to come back
Amazing for a first time tax returner like myself!
That was amazing! Appreciate the time you guys made for the questions I had!
Easy to use - Truck Driver
Simple to use Love the brain
Great having help available, just to click on and ask a question.
Twas super easy to use and navigate
Easy to use
Thank you Gotax my experience has been hassle free and a easy process. Highly recommend.
Easy to use. - Cabinet Maker
amazing
Very good
Excellent! - Retail Assistant
Great having help available, just to click on and ask a question. - Administrator
Easy to use and quick
great
Straight forward and easy to navigate - Office Manager
This was the easiest and best online tax I've ever used. Thank you no stress at all
It was great and fast.
Awesome
It’s ok
Thankyou. Very quick and easy and understandable during the whole process
Easy to use thanks for your help. I will recommend to my colleagues at work to do their tax
Staff help was fantastic
All good
easy as to use
first time here
Very approachable
I'm 18 and found this super helpful to lodge my tax return. Free and easy to understand, just how it should be.
Hi, Just letting you know I really liked your software to enter my details :-) It was indeed more 'fun' than the H&R and etax interfaces I have used in past years! Whilst my return isn't overly complicated, I must say gotax was the easiest, quickest and clearest interface of these by far! So thank you very much for that... It's great to finally be on a path to catch up all my older returns. On that, please can you lodge this, my 2019 return, as soon as possible. Then, hopefully it comes back from the ATO pretty quick before the big end of year rush starts, and I can then immediately and quickly enter my 2020, 21 22 and 23 returns through yourselves :-) Thanks again for the great service you are providing, looking forward to getting all my catchup returns submitted with yourselves :-) Much appreciated, Cheers, Carl.
SIMPLE EASY FUN! YOU GUYS ALWAYS GET ME THE BEST REFUND! THANKS SO MUCH GOTAX TEAM!
All pretty straight forward. - Chef
Education
Great experience
Being able to complete 5 years worth of tax returns in around 15 minutes is a game changer. This service is unbelievable value and I wish I had discovered this years ago.
Easy to follow. Great. - Enrolled Nurse
Uber
Great
Quick and easy to use online. - Wholesaler
Great
Good
So simple, quick and easy!! Love it!!
Excellent service
Very easy. Great
Very quick and easy - Construction Project Manager
Really easy to use
Well designed, easy to use site. Have recommended to many friends. - Sales and Marketing Manager
SO SIMPLE!!! THANKS!!!
Easy to use thanks
Very patient when dealing with someone new into the country. Friendly staff and great value for money.
Well done
Lyndell was excellent. Thank you for all your help
Good job!
Was fairly easy
This was a easy online service for myself recommend to anyone cheers
Easy to use, and also prompted or reminded me of other expenses in the period that i would not have normal thought of or claimed. in the past Thanks
Lyndall was extremely helpful and so sweet!! If I could give 10 stars, I would!! :)
Awesome - Checkout Operator
Legendary
So friendly and easy to understand the way things were explained to me. Not much of a computer person and find them quite daunting
Brilliant
Best app for Tax Returns
Sensational program and service
It's easy and simple. Thanks. - Hotel/Motel Cleaner
Very easy to use being a newbie
Great! - Sales Assistant
reasonably straight forward and online help was helpfull
It was great thankyou so much. - Grocery Store Manager
Didn't know one could do their tax this way! Saved me money so thanks,
Amazing
First time doing my tax return. It was made very quick and easy through this page. - Boilermaker
Very easy to use and easy to understand!
Easy to work with thanks
So easy to use.Takes 5 minutes only.Had my return in under 2 weeks...best company for online returns.
I had to teach myself to read and write later on in life and I don't understand tax at all, but with Gotax I could just do it myself. It was very very easy and If I can do it, anyone can do it. It was absolutely brilliant, I'll definitely be using it again. Aged Care Worker