Let’s be real — anyone can say they’re good at tax…
But here at GoTax, we let the people talk. And by “people,” we mean Aussie taxpayers of all stripes — from side-hustling small business owners and ABN freelancers, to everyday workers lodging their individual returns for a sweet refund.
They’ve all got something to say — and spoiler alert: it’s mostly glowing.
So scroll through the love, the laughs, and the tax return success stories to see why GoTax has a 4.9⭐ rating (yep, it’s real).
When you’re ready, we’ll be here — no jargon, no stress, just great tax returns.
Very useful
A friend referred me too go tax best decision I made.
Easy as to use
Easy to use, and also prompted or reminded me of other expenses in the period that i would not have normal thought of or claimed. in the past Thanks
That was the most fun I've ever had lodging my tax return (I'm serious!) Easy to follow, I enjoyed the fun quirks to each step, and it was super simple to understand. Thank you to the Go Tax team, I'll be using your online service again next tax season! - Security Guard
great
Love it! Makes tax time simple & fun :) - Retail Goods Buyer
It was great thankyou so much. - Grocery Store Manager
easy as to use
Very simple and fast services
Very professional experience
It seems like its going good so far
Nice program
Easy to use thanks for your help. I will recommend to my colleagues at work to do their tax
Easiest Tax return lodgment I have ever done. Thank you!
I am happy to get my tax return trough gotax.com
I find it easy to navigate and was able to call for help twice - Easy Peasy! - Receptionist
Very formally behaved
Very easy. Great
Love this program. - Sales and Marketing Manager
Happy
Thanks for making this dreadful task less annoying and more fun.
Thankyou And good and fast service
easy and great. thank you
Easy to use and quick
Such a great experience I'm back for another round, thanks GoTax. You're dorky humour kept me going through the boring bits and when I stopped to have a break from it, you sent enough reminders for me to get back to filling in the boxes.
The system was simple
Easy to use thank you
This made a subject like taxation a bit fun to do.
Twas super easy to use and navigate
Great having help available, just to click on and ask a question. - Administrator
Very easy to use being a newbie
First time filing taxes made it easy to understand
Great! - Sales Assistant
It's been a pleasure to use this app it's good
Great System & Easy to use
Simple to use Love the brain
Good
Great system
Very easy to use - Thanks. - Storeperson
It's really good to have tax returns.
Really easy to use!
So easy. Thank yous
Good
Lyndall was such a fantastic help throughout the whole process. Will use again next time! - Child Care Worker
Is all good
I'm 18 and found this super helpful to lodge my tax return. Free and easy to understand, just how it should be.
Easy to work with thanks
Awesome - Checkout Operator
I had to do my tax for the first time so I went searching for tax agents and GoTax came up. To be honest, I found it really easy to use. I would definitely use them again.
Staff is very helpful. - Shop Assistant
So much more easier to follow than going through MyGov ATO!
Get my return done in minutes
Good job!
very good
Very approachable
Good
Staff help was fantastic
It's so easy
Amazing!
first time getting a big refund
So easy and self explanatory
Go tax a great service thanks
The best online tool for individuals and professionals to claim tax .easy to use
SO SIMPLE!!! THANKS!!!
Very patient when dealing with someone new into the country. Friendly staff and great value for money.
Good
really easy to use with a bit of humor along the way
Awesome accountants an will definitely be back next year!
Best app for Tax Returns
Made it easy with the team to chat to on the chat box
super easy, thank you would have had no clue how to do my rental property without the help haha
Good service
It was great and fast.
Makes Tax Fun !!!!
thanks for making so easy and not hard to understand.
So far so good. - Florist
One of the easiest returns I have lodged, look forward to using it again in the future.
So friendly and easy to understand the way things were explained to me. Not much of a computer person and find them quite daunting
Awesome easy to use
Lyndall was extremely helpful and so sweet!! If I could give 10 stars, I would!! :)
Didn't know one could do their tax this way! Saved me money so thanks,
Straight forward and easy to navigate - Office Manager
Enjoyed using this site.
First time using this tax hopefully b good to come back
Awesome and easy to complete! Usually tax returns are daunting to me!
Quick and Easy!!
Thankyou. Very quick and easy and understandable during the whole process
Uber
Super Easy and very helpful
Fantastic service. Easy to use. They giude u the whole way and make it thoroughly enjoyable
Choice team and app
User friendly, very easy to use. - Insurance Consultant/Clerk
its easy to use and the customer service is good. - IT Support Manager
This was the easiest and best online tax I've ever used. Thank you no stress at all
Well designed, easy to use site. Have recommended to many friends. - Sales and Marketing Manager
Only part I found hard was Medicare. I'm not even sure I have done it correctly.
Amazing Experience and super helpful staff
Very fast
Thanks to the lady that helped me over the phone :-) - Public Servant
Thank you Gotax for a smooth user-friendly interface. Never thought filing tax returns would be so easy. Very happy and satisfied and definitely recommend to my friends and colleagues. Special thanks to "Lyndall" for her constant support and guidance. Being first-timer, I was very nervous to do it myself and she was very patient and answered all my queries. Thank you "Lyndall" :-) Cheers !!
This was a easy online service for myself recommend to anyone cheers
Lyndell was excellent. Thank you for all your help
I'm new and it's so good I couldn't ask for anything better than this
Easiest way to do tax - Welder
So easy to do all done in 20 minutes.
Amazing for a first time tax returner like myself!
Legendary
It was a good experience.
Easy
Easy to follow. Great. - Enrolled Nurse
Yeah I like using gotax I never have a problem receiving my tax and they are very helpful if you make a mistake and helping you buy the phone
Hi, Just letting you know I really liked your software to enter my details :-) It was indeed more 'fun' than the H&R and etax interfaces I have used in past years! Whilst my return isn't overly complicated, I must say gotax was the easiest, quickest and clearest interface of these by far! So thank you very much for that... It's great to finally be on a path to catch up all my older returns. On that, please can you lodge this, my 2019 return, as soon as possible. Then, hopefully it comes back from the ATO pretty quick before the big end of year rush starts, and I can then immediately and quickly enter my 2020, 21 22 and 23 returns through yourselves :-) Thanks again for the great service you are providing, looking forward to getting all my catchup returns submitted with yourselves :-) Much appreciated, Cheers, Carl.
Very good and easy to use!
Makes it so much easier. - Fibreglasser
Easy to use
Very helpful - Tyre Fitter
AMAZING! - Financial Planner
I would be pleased about this
Quick and easy to use. I have recommended GoTax to other people as well now.
Very simple process - Chef
Great simple to use website - Salesperson
Really helpful. Appreciate the service.
Great. - Chef
I had to teach myself to read and write later on in life and I don't understand tax at all, but with Gotax I could just do it myself. It was very very easy and If I can do it, anyone can do it. It was absolutely brilliant, I'll definitely be using it again. Aged Care Worker
The team answer questions so amazingly and promptly i think i will use this site moving forward.
Excellent! - Retail Assistant
Awesome service. Easy instructions and the accountant was very helpful. Thanks Gotax. - Aged Care Nurse
Very easy to complete
Thank you
It was fast easy
Good service
You made it so easy and informative. Thank you!!!
Excellent!
Easy to use thanks
Super easy
Easy to use. - Cabinet Maker
Such a great program quick efficient and help is On hand as you need it Great work team. Very happy with outcome
"Very good. I shop around before deciding to use Gotax"
Very easy Tax return
This is my first time with Gotax, but easy and fast to claim. Thanks
Amazing!! easy to use - Salesperson
Great service, superb
While processing my return I had to ask for help on a few things, Lyndall responded so quickly each time and was super helpful. I will be using go tax next year too!
Will use again in the future as My Gov app kept crashing!
Great
All pretty straight forward. - Chef
Very good service
The process way easy, I understood it, it was good.
Best online tax refund service i have ever used! And easy.
It’s ok
Quick and easy to use online. - Wholesaler
Easy as 123
Gotax it’s good it we’ll answer me straight away
What I love, is that if you’re stuck on something, you can ask the live chat and they answer straight away. Great place to do tax, so easy!
Smooth process. Very helpful and systematic.
Quick and easy - Fast Food Cook
Thank you for making it super easy for a not so intelligent person like me haha :P - Bartender
easy to use thank you
Very easy to use
That was amazing! Appreciate the time you guys made for the questions I had!
Thank you its pretty straight forward
Excellent service
First time doing my tax return. It was made very quick and easy through this page. - Boilermaker
great
Easy to use and fun
Thank you Gotax my experience has been hassle free and a easy process. Highly recommend.
Good and easy
I actually love the process! We will like to bring you more people to do the tax!
Excellent Tool
Got a bit confused with the pension section but otherwise a GREAT experience, best self-lodging I've ever been able to do, thank you. - Dental Assistant
Brilliant
great service easy to talk to
It was very easy to use.
Great experience
I found the tax return pretty good. Especially the zone offsets. Normally I use etax but Gotax was way easier.
The website really helpful especially for us for the first time submission.
Was fairly easy
Simple as - Storeperson
Easy as thanks
Very good
So far so good!!!
Amazing website for people like me who do not have more knowledge regarding Australian tax. Thank you gotax.com.au
Great tax return process
Great service
Very easy - Sales Assistant
Awesome
SIMPLE EASY FUN! YOU GUYS ALWAYS GET ME THE BEST REFUND! THANKS SO MUCH GOTAX TEAM!
Yes very good
Great online tax return! Easy to use with no complications.
It was surprisingly easy to fill out.
Terrific customer help!
reasonably straight forward and online help was helpfull
nice and easy to use
great people helped me it was easy and awesome
Great
All good
EASY HASSLE FREE TAX
Education
It really helps me thank you so much