Your Records can hold up your Tax Refund

What can delay my Tax Refund?

There are many reasons why the processing of your tax return may be delayed. One of the most common reasons is that clients' records have changed during the year and haven't been updated with the ATO.

Examples of details that are required to be updated include name changes or address changes. 

Failing to update your personal details with the ATO may result in your tax return being rejected or the process being delayed until the ATO can confirm the information you provided is accurate.

If the ATO can’t identify you, they won’t accept your tax return –
your details must be updated.

When you complete your GoTax etax return, you can change simple details like your address and phone number, however,  to change your name or surname, you'll need to contact the ATO directly.

READ: How can I get a bigger refund? 

We suggest that prior to lodging your tax return, give the ATO a call on 13 28 61 and advise them of the changes to your personal details.

Make sure that before you call them you have at least one of the following identifying documents:

• Full Australian birth certificate – not an extract
• Australian marriage certificate
• Australian change of name certificate

If you have the relevant identity documents, the process to change your personal details should be simple. 

Once your personal details have been updated, you'll be able to proceed with the process of lodging your tax return.

Simple, Easy, Fun Online Tax Returns! Tax Basics $10, One with the lot $49 and if it’s your first time, you get to do it

for FREE!

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gotax.com.au

For more reasons why your tax return may be delayed, click the links below

Delayed Tax Returns - Stolen TFN
​Delayed Tax Returns - Dodgy Deductions
​Delayed Tax Returns - Cross Checks
​Delayed Tax Returns - Outstanding Debts

Note that the information provided is general in nature and subject to change, please contact one of our professionals who can evaluate your circumstances and provide more accurate advice to your current situation.